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Category: Music & Arts

Don’t you just hate it when you are put on hold when speaking to a business or a customer service representative? But with a good hold music playing in the background, however, you might feel less frustrated and enjoy your time waiting.

As a business owner, you may not be aware of your customer’s frustration. But you definitely would if the roles were reversed.

This emphasises the importance of good music for your business.

But a bigger question is whether or not a good Australian hold music can really help your business and clients. How can it bring value to all parties involved?

Being placed on hold is inevitable

Studies show that a huge number of business calls are placed on hold, 70% to be exact. And the average number of hours that a person spends being placed on hold for a year? 60. Yes, 60 hours. No wonder customers hate to be put on hold.

Australia, being one of the world’s largest mixed market economies, is a major financial and business services hub. Its economy is dominated by the services sector, from raw natural extraction to manufacturing.

If you think about the companies that you usually call for customer support, the service sector will be it. Think about how many times you’ve called your internet service provider or the telecom company in a month.

Then, think about how many times you were put on hold for every time you called.

How to Choose the Best Australian Hold Music

Know your target audience

The younger crowd listen to music from the Top 40, while the older ones prefer the classics. But a mix of young and old client base, however, is best served with Muzak, a generic and orchestral arrangement from any music genre.

A study conducted by a group of music psychologists revealed that Muzak retains the most callers the longest.

Choose complex music

This type of music engages a caller’s thinking processes, drawing their attention and occupying the mind of other things.

Include hold messages

A majority of callers like to hear messages when they are placed on hold, according to study. This gives business owners like you an opportunity to create brand awareness and market your products and services.

But it has to be the right message and delivered the right way.

The message must contain valuable information, worthy enough to interrupt hold music. It could be educational or entertaining facts.

But never an apology as this often comes across as disingenuous and impersonal.

It is also important that you update music regularly or according to the season. It should reflect the holidays or other special events. Shaking it up also keeps hold music from becoming stale. Click here 1800 ONHOLD for more information.

How can on-hold music help a business?

While hold music is the least glamorous part of setting up a business, it can set the tone for inbound calls. Hold music in Australia that is pleasing to the ears will shorten their perception of wait times, help manage anxiety, and create brand awareness.

It will also keep customers on the line. Studies show that callers put on hold with nothing but silence feel lost and forgotten. But with music playing in the background, however, they are less likely to hang up.

A business will have more opportunity to address their concerns, creating a positive customer experience in the process.

Planning to commit to someone for life is one of the toughest yet exciting choices life leads us to. The need to mark that day when you say ‘I do’ not just on your calendar, but in the memories of all those you care about, is therefore what you or anyone desires. To get the most suitable wedding venue Brisbane has to offer, it helps to evaluate the options with a clear head or objectivity.

wedding venue brisbane

To decide on any space for function hire Brisbane has in the market is unique to the individual’s purposes and taste. Obviously, choosing a wedding venue Brisbane has available currently is different from selecting a coworking space Brisbane real estate agents provide.

The wedding venue is ideally a once in a lifetime decision whereas the working space can be easily changed as variables fall in place; you may have decided to get co-share working spaces Brisbane is hiring out only to realize the option is not workable in the long term. For a wedding, you do not have a lot of time to change from one venue to the next unlike the coworking space where your only worry is the lease agreement.

These are some of the things that make your choice for a wedding venue Brisbane has for you an intelligent one.

  1. Make the budget work for you; do not work for the budget.

A reasonable budget should get you a workable venue that suits your vision. To make it work even better for you, little details like where you are getting married may optimize the figure.

For example, if you choose to get married in a church, getting a venue near that church is prudent than the alternative. However, hosting the ceremony on the same venue as the reception, not only cuts costs but also makes it a better experience for your guests.

  1. Make your in attendance numbers as predictable as possible.

Failure to plan is planning to fail. Although wedding invitations may not always result in actual attendance, planning for a determinable number of guests would be great. One way of achieving concise predictions is giving incentives for those who reply to the invitation example some lottery kind of draw.

  1. The cliché (nothing good comes easy) actually has a point.

Part of the reason the walk down the aisle is a slow procession is because your wedding should be savored as much as possible. The planning should also not be hurried for better results. Before deciding on a venue, go through as many rationale options as you can and settle for the one in best alignment with your perfect version.

  1. Perfect timing may be the difference between less disappointment and more enjoyment.

There are seasons when everyone seems to be getting married – try not to join the bandwagon, especially since your budget is not a Miranda Kerr style in kind. You will still have a satisfying wedding and more likely to get more attendance than if you do it when others are also marrying. The heart is in enjoying your D-day with those who matter to you making memories to last forever.

A couple in Brisbane and the areas surrounding have their right to sample the available venues in this region. Just look up for a reliable provider for a wedding venue Brisbane has and get started.

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